I picked up Delivering Knock your Socks off Service and honestly expected to be wowed.. I wasn’t. It’s not that the book was bad, it wasn’t. In fact, it was very good. But it just wasn’t anything new. If you’ve read stuff by Ken Blanchard, John Maxwell, Jim Collins, and a few […]
Author Archive for Bob Franquiz
Mark Batterson was kind enough to send me a copy of his book In a Pit with a Lion on a Snowy Day and after reading it I am truly grateful for his generosity. His book is insightful, inspiring, witty, and fun to read. His exposition of an obscure passage brings a man we know […]

